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We’re glad you enjoy some aspects of working at Diligent like our flexible time off and meeting-free day, but we’re sorry to hear you’re having trouble taking full advantage of these. We wish you the best of luck moving forward. We appreciate your comments and will take them onboard as opportunities to improve. Once again, I want to thank you for your service to Diligent.

We don’t always get it right, but we work together as a team to constantly evolve and move forward to meet our goals.

That’s also why people self-select to be here our people grow as we do. Diligent is an extremely ambitious, highly iterative place to be, with huge expectations for what our team can do.

Launching our Baltimore hub and providing free training to help a broader, more diverse range of people break into the technology industry is just one example of the work we’re doing to increase the diversity in Diligent and in the technology sector as a whole.įinally, with regards to product and quota, we are building something that has never been built before. While these numbers reflect the make-up of our current workforce, we know there is work to be done to increase diversity in many of our offices. To your comment about promoting women or those who identify as BIPOC, in our most recent round of promotions, over 40% of those promoted were women, and over 35% of the promotions went to those who identify as BIPOC. In terms of job advancement and promotions, we are completing the standardization of our career progression models and will be rolling this out with our commercial teams, with the rest of the organization to follow. We also have a number of other initiatives rolling out across the globe in the coming months which are all focused on promoting sustainable working practices. For example, the health and well-being of our teams is our top priority, which is why - in addition to meeting-free Wednesdays, wellness programs, Global Day of Service, generous time off and more - we introduced our twice annual Recharge Weeks, a time where non-essential work pauses so employees to truly unplug and recharge. It's clear that we could have done more to support you during your time with us.Īs we continue to grow our business after our recent acquisitions, we are actively evolving and investing in several areas you mentioned. We're very sorry to hear that this was your experience at Diligent. Work here if you want to be surrounded by mediocrity, privileged white people and a salary severely below market-rate. You will invest every ounce of strength, grit and hope into this job and when it comes down, they’ll give you a $25 gift card and call it a day. If you have any experience in Salesforce, you will undoubtedly know more then your managers and quite honestly, management is a joke.Įvery few months there will be a big push regarding a new product (in 2021/2022 it is ESG) and we are told to tell clients it’s fully functional when it’s not. There are people who currently work there who have been in the same entry-level sales position for YEARS. You will be lied to multiple times about job advancement, and honestly if you’re a POC/women, understand that your white male coworkers will be promoted every single time. “More expensive = Premium” only works when your product is just that, premium.ĭiligent is not Apple, and as best they try, their CS team cannot justify to current clients why their products aren’t seamless with one another (even though we’re literally told to tell clients otherwise) or why many of our clients have left for their better competitors. Sales quotas are unobtainable, the product is good (not great) and you will consistently run into a wall when trying to provide a prospect with more information regarding why Diligent is better.

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